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You may find the answer to your question in our Frequently Asked Questions. If you have read our FAQ and cannot find the answer to your query or if you would like to contact us about anything else, please send a message using the form below. Please include as much information as possible if you are experiencing technical issues, include the following information:

 
  • Type of phone you are using - landline or mobile
  • The name of your service provider - BT, Virgin, O2, Vodafone
  • Access number or top-up number you are using
  • The international number you are trying to call

Please ensure that you have included all of the relevant information, this will allow us to resolve your query more efficiently.
We respond to nearly all of our queries with a few hours but please allow up to 2 working days for a response.

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